4Bell Technology

Job Description

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Computer Skills                                           

To perform this job successfully, an individual should have knowledge of Visio, Golden 32, WinSCP and Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access).  Oracle database; JAVA, On-line transaction processing (OLTP), AIX/Solaris and integrated platforms.  Familiar with relational databases and client server concepts.

 Certificates, Licenses, Registrations

None required; Certified Business Analysis Professional (preferred)

 Other Skills and Abilities                                                    

·         Working knowledge of software development life cycle (SDLC).

·         Good understanding of supported MedImpact products and services from a business and technical perspective.

·         Solid understanding of Business Motivation Model, Capability, Value-Chains, Value Steams, and Process Modeling

 Other Qualifications                                                

·         Good project planning skills (creation and definition)

·         Negotiation skills

·         Business requirements gathering and elicitation techniques

·         Use Case Modeling & Solutions requirements

·         Activity and Swim Lane Diagrams

·         Conflict management skills

·         Leading and facilitating meetings

·         Interviewing skills to understand customer needs

·         Good interpersonal and communication skills (written/verbal)

 Competencies                                              

To perform the job successfully, an individual should demonstrate the following competencies: 

·            Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.

·            Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.

·            Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

·            Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

·            Verbal Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

·            Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

·            Business Acumen - Understands business implications of decisions; Aligns work with strategic goals.