4Bell Technology

Job Description

Required Skills:

•     Good Communication Skills.

•     Should have good decision making skills.

•     Multitasking

 Server OS : Know about the functionality of 2012 2016 and 2019.Knowledge of Roles and App, Able to resolve performance issue, Windows errors, Booting issues, resolve windows update failed issues, File sharing, AV, Crypto/Malware, Rectify hardware issues

 Workstations : Able to resolve Outlook Issues, Performance issues, Windows Errors, Drivers, user’s application issues, Windows Update issues, User's software issues

 Domain Controller : Users administration, Group policy management, AD replication, Demote and re-promote dc, AD migration, DNS issues, DHCp issues

 Virtualization (VmWare/Hyper-V) : Creation of VMs,Templates, resource management, vMotion, able to handel VM boot issues, snapshot management, knowledge of ESX and Hyper V server.

 O365 : Users administration, manage distro list, Room mailbox, public folders etc., Exchange Databases management, Resolve mail flow issues, Spam filtering, O365 Users administration. Teams, Sharepoint, One Drive administration

 Terminal Server/Rdweb : Able to resolve Terminal server issues, licensing issue. Knowledge of RDWEB technology functions and Administration.

 Networking : Knowledge of firewalls, Natting, Creation of Rules, port block/open, VPN configuration, Update firmware

 Storage : Basic knowledge of NAS, SAN

 Backup :  Know about backup administration like restore VM,files etc

 Vendor Management : Third party vendor management

 Application support : Basic knowledge of SQL or able to support client specific third party applications like Sage,Quickbook etc