4Bell Technology

Staffing & Recruiting

L2 Technical Support Engineer – Sandbox Platform(R-1751)

100,000.00-1,000,000.00/A

Any Degree

IT (Information Technology)

Full-time

Mumbai

11-Aug-2026

Linux Administration VMware/KVM/HyperV Cloud Aws/azure/gcp Docker/Kubernetes Incident Management Sandbox CI/CD pipelines.

Job Description

Required Qualifications

• Bachelor’s Degree in Engineering (Computer Science, Information Technology, or equivalent) from a recognized university/institution. • Minimum 3 years of experience in managing and supporting cloud-based or virtualized sandbox environments and platforms.

Technical Skills

• Linux Administration • Virtualization Technologies (VMware/KVM/Hyper-V) • Cloud Platforms (AWS/Azure/GCP) • Container Platforms (Docker/Kubernetes preferred) • Networking Fundamentals • Incident Management Tools • Monitoring Tools • Identity & Access Management • Basic Database Administration

Preferred Skills

• Experience with AWS cloud services. • Experience supporting Kubernetes-based platforms. • Knowledge of DevOps tools and CI/CD pipelines. • Familiarity with ITIL-based support processes.

Behavioral Competencies

• Strong troubleshooting and analytical skills. • Customer-focused approach. • Excellent communication and coordination skills. • Ability to work in a high-availability support environment. • Proactive problem-solving mindset.

Success Metrics

• SLA compliance • Incident resolution time • Platform availability • User satisfaction • Operational efficiency • Accuracy of documentation and reporting