4Bell Technology

Staffing & Recruiting

Business Systems Analyst – Travel Domain-GDS(R-1792)

2,700,000.00-2,900,000.00/A

Any Degree

IT (Information Technology)

Full-time

Bangalore/Bengaluru

21-Aug-2026

Business Analyst Requirement Gathering BRD/FRD API Integration REST API SQL Travel Domain GDS Expertise

Job Description

Key Responsibilities

·         Act as a liaison between business stakeholders and IT teams to translate business needs into functional and technical requirements

·         Analyze and document travel business processes including Reservations, Ticketing, EMD, Exchanges & Refunds

·         Work extensively with GDS systems (Sabre/Amadeus/Travelport) for booking, pricing, shopping, fare quotes, and ticketing workflows

·         Support NDC integrations and API mapping, including analysis of JSON and XML payloads

·         Perform data analysis using SQL and other data tools to support business decisions

·         Create clear documentation such as BRDs, FRDs, process flows, and use cases

·         Collaborate with development and QA teams through the full software development lifecycle (SDLC)

·         Drive process optimization and efficiency improvements in dynamic, high-volume environments

·         Support stakeholders with data visualization, reporting, and insights

Required Skills & Experience

·         Strong travel domain experience, preferably with travel agencies

·         Hands-on expertise in GDS systems: Sabre, Amadeus, and/or Travelport

·         Solid understanding of:

o    Reservations & Ticketing

o    EMD, Exchanges & Refunds

o    Pricing, Shopping, Fare Quotes

o    NDC concepts and implementations

·         Experience with API mapping and integrations

·         Proficiency in SQL, data analysis, and travel-related datasets

·         Working knowledge of JSON and XML data formats

·         Strong analytical, problem-solving, and documentation skills

·         Excellent stakeholder management and communication skills

Good to Have

·         Experience with data visualization tools

·         Exposure to travel-specific platforms and booking engines

·         Prior experience working in agile or fast-paced delivery environments

Key Competencies

·         Business & process analysis

·         System thinking and attention to detail

·         Stakeholder collaboration

Adaptability in dynamic environments