4Bell Technology

Staffing & Recruiting

Technical Implementation & Support Executive(R-1900)

800,000.00-1,400,000.00/A

Any Degree

IT (Information Technology)

Full-time

Hyderabad

14-Sep-2026

Software implementation Technical support Windows Server administration SQL Server IIS ERP/HRMS/Payroll/PMS/POS Software Installation & Configuration Writing SQL Queries

Job Description

Key Responsibilities

• Install, configure, and upgrade Web PayTRAX on client Windows servers for on-premise sites; support cloud-hosted sites as needed.

• Troubleshoot application issues at the database level (SQL Server queries, stored procedures, data fixes).

• Set up and troubleshoot time-attendance/biometric device integrations via API, flat-file import, or direct SQL.

• Travel to GCC properties for onsite installation, go-live support, and technical training of client IT/HR staff.

• Log, track, and resolve technical tickets within SLA, escalating product-level bugs to the Dubai development team.

• Maintain installation runbooks and technical documentation.

Required Skills

• Windows Server administration (IIS, application pools, Windows services, basic networking).

• Hands-on SQL Server skills — queries, stored procedures, basic DBA tasks.

• Prior experience installing/supporting a client-server or web-based enterprise application at customer sites (ERP, PMS, POS, or HRMS background all relevant).

• Willingness to travel to GCC countries on short notice, including obtaining necessary visas.

• Fluent professional English.

Preferred

• Hospitality-sector software vendor experience; biometric device integration exposure; working Arabic.