4Bell Technology

Job Description

Essential Duties and Responsibilities 

• Interviews end-users/customers to define business requirements for complex software modifications and enhancements. Meets with external clients to discuss enhancement requests as needed. 

• Translates business requirements by reviewing, analyzing and evaluating needs into functional specifications.  Coordinates and responds to requests for changes from original specifications. 

• Facilitates design sessions with the business and technical resources to ensure that the solutions meets the needs of the business.  Consults with technical teams on design and database issues. 

• Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules.

• Drives and/or leads projects to completion for assigned projects.  Develops project plans, prioritize project tasks, and provides regular status updates on project progress to management and stakeholders.

• Develops business processes that ensure developed application meets all project requirements. Ensures that projects are completed on time, accurate to defined specifications and within budget.

• Performs quality control checks on software before it is released to the QA department.  Provides support to software development and QA staff as needed.

• Handles, prioritizes and manages multiple Service Requests (SR’s) throughout entire software development life cycle.  Handles software release management of designated applications.

• May mentor and provide functional work direction to less experienced Business Systems Analysts.                                               

Client Responsibilities

This is an internal user facing position that requires excellent interpersonal communication skills (listening/verbal/written). 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BS/BA and 6+ years’ experience or equivalent combination of education and experience, and 2 years of SME in respective areas

Computer Skills

To perform this job successfully, an individual should have knowledge of: Visio, Microsoft Office (Outlook, Word, Excel, PowerPoint).  Oracle database and Oracle Sql; Familiar with relational databases and client server concepts.