4Bell Technology

Job Description

Key Responsibilities by Business Segment

1. Vulnerability Management (Qualys)

• Operational Handover & Setup: Transition Qualys operations from the implementation partner to steady-state Managed Security Services (MSS).
• Ongoing Configuration & Maintenance: Perform routine updates, scanning policy configurations, and continuous system onboarding (assets, endpoints, cloud instances).
• Vulnerability Scanning & Assessment: Schedule, execute, and analyze authenticated/unauthenticated vulnerability scans across internal and external networks.
• Remediation Tracking & Governance: Track security findings, coordinate remediation timelines with infrastructure and IT teams, conduct follow-ups, and generate vulnerability reduction reports.

2. Secure Access & Data Loss Prevention (Zscaler ZIA, ZPA, ZDLP)

• Monitoring & Management (M&M): Provide ongoing operational support, configuration, and monitoring for Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Data Loss Prevention (ZDLP).
• User & Device Management: Manage access policies, web filtering, and secure private application access for an initial scope of ~60 users/devices.
• Incident Handling & Policy Tuning: Monitor ZDLP alerts, refine DLP rules to prevent data leakage, and troubleshoot user connectivity or access policy issues across ZIA and ZPA.

3. Privileged Access Management (CyberArk PAM)

• Privileged Access Operations: Handle day-to-day Monitoring & Management (M&M) of the CyberArk Privileged Access Management solution.
• Policy & Vault Administration: Manage safe access, privileged account onboarding, password rotation policies, and session monitoring/recording.
• Access Request & Incident Review: Validate privileged access requests, audit session recordings for compliance, and investigate anomalous privileged user activity.