4Bell Technology

Staffing & Recruiting

Azure L3 Cloud Support Engineer / Azure Cloud SME - (Banking Domain)(R-2097)

1,500,000.00-2,700,000.00/A

Any Degree

IT (Information Technology)

Full-time

Mumbai

01-Nov-2026

Azure Cloud Cloud security Key Vault PowerShell VMs/VMSS/AKS VNet / Firewall / Application Gateway L3 Support Azure Monitor/Log Analytics Entra ID/RBAC Azure IaaS/PaaS

Job Description

Key Responsibilities

• Act as Level 3 / final escalation point for Azure incidents and service outages

• Diagnose and resolve high-severity, complex, and recurring Azure issues

• Perform deep-dive troubleshooting across:

o Azure Compute (VMs, VMSS, AKS)

o Networking (VNet peering, Azure Firewall, Load Balancer, Application Gateway, ExpressRoute)

o Storage (Blob, File, Disk, performance & latency issues)

o PaaS services (App Services, Functions, Azure SQL, Cosmos DB)

• Lead root cause analysis (RCA) and implement long-term corrective actions

• Design and review high availability, disaster recovery, and resiliency architectures

• Optimize cloud environments for performance, cost, and security

• Define and enforce Azure best practices, standards, and governance

• Support and mentor L1/L2 engineers; create advanced knowledge articles

• Collaborate with Microsoft Premier / Unified Support on critical cases

• Review and approve production changes and complex deployments

• Contribute to automation using PowerShell, Azure CLI, ARM/Bicep, Terraform

• Participate in major incident management and post-incident reviews

• Provide architectural input for new cloud initiatives and migrations

Required Skills & Qualifications

• 6–10+ years of IT infrastructure experience with strong Azure specialization

• Expert-level knowledge of Azure IaaS, PaaS, and networking

• Deep understanding of: o Cloud security (RBAC, Entra ID, Key Vault, Defender for Cloud)

o Hybrid connectivity and identity

o Monitoring and observability (Azure Monitor, Log Analytics, App Insights)

• Strong scripting and automation skills (PowerShell preferred)

• Experience handling enterprise-scale production environments

• Strong troubleshooting, analytical, and decision-making skills

• Ability to lead during outages and communicate with stakeholders