4Bell Technology
Service Portal Pod Lead Architect(R-2232)
3,200,000.00-3,500,000.00/A
Any Degree
IT (Information Technology)
Full-time
Hyderabad,Bangalore/Bengaluru,Pune
15-Dec-2026
Job Description
Job description:-
🔹 Expertise in
custom widget development using AngularJS (1.x). Hands on experience working
with Page Designer, Theme Builder, and Portal configuration. Building mobile
responsive portals with optimized load performance.
🔹 Employee Center
& Content Experience Strong knowledge of Employee Center (EC) Core/Pro,
Workspace Experiences, and Unified Navigation. Experience with Content
Publishing Applications, Content Collections, Topics, and Content Automation.
🔹 Frontend
Technologies Proficiency in JavaScript (ES5+), HTML5, SCSS, and Bootstrap.
Skilled in responsive design, accessibility best practices, and UX aligned UI
implementation.
🔹 ServiceNow APIs
& Scripting Strong command over: GlideRecord (server-side database
operations) GlideAjax (client-to-server async calls) GlideForm / g_form
(client-side form manipulation) REST APIs (integration + custom resource
design) 🔹 Service Catalog
Development Expertise in building Catalog Items, Record Producers, Order
Guides. Working with variable sets, UI policies, catalog UI scripts, and
user-friendly form layouts.
🔹 Security &
Customization Familiarity with ACLs, Data Policies, and Contextual Security.
Understanding of Encryption Context and platform-level data protection.
🔹 Performance
& Debugging Skilled in: Chrome DevTools for DOM/Network/Performance
debugging Service Portal performance optimization Identifying slow widgets,
heavy APIs, and client scripts causing lag
🔹 Development
Lifecycle & Tools Experience with: Scoped Applications Update Sets Source
Control (optional but desirable) Following ServiceNow best practices, code
reusability, and maintainable design.
🔹
Mobile-Responsive Portal Development Designing and developing portals that are
fully responsive, adaptable for mobile use cases, and aligned with EC UX best
practices Service Portal: Custom widgets, AngularJS 1.x, Page Designer, Theme
Builder Employee Center: EC Core/Pro, Content Publishing Frontend: JavaScript,
HTML5, SCSS, Bootstrap, Responsive Design ServiceNow Scripting: GlideRecord,
GlideAjax, GlideForm, REST APIs Service Catalog: Catalog Items, Record
Producers, Variable Sets, UI Policies Security: ACLs, Data Policies, Encryption
Context Performance: Chrome DevTools, Portal Optimization Dev Tools: Scoped
Apps, Update Sets Mobile: Mobile responsive portal development To perform the
lead role in Service Portal: Custom widgets, AngularJS 1.x, Page Designer,
Theme Builder Employee Center: EC Core/Pro, Content Publishing Frontend:
JavaScript, HTML5, SCSS, Bootstrap, Responsive Design ServiceNow Scripting:
GlideRecord, GlideAjax, GlideForm, REST APIs Service Catalog: Catalog Items,
Record Producers, Variable Sets, UI Policies Security: ACLs, Data Policies,
Encryption Context Performance: Chrome DevTools, Portal Optimization Dev Tools:
Scoped Apps, Update Sets Mobile: Mobile responsive portal development
Required Skills:-
Service Portal: Custom widgets, AngularJS 1.x, Page Designer, Theme Builder
Employee Center: EC Core/Pro, Content Publishing Frontend: JavaScript, HTML5,
SCSS, Bootstrap, Responsive Design ServiceNow Scripting: GlideRecord,
GlideAjax, GlideForm, REST APIs Service Catalog: Catalog Items, Record
Producers, Variable Sets, UI Policies Security: ACLs, Data Policies, Encryption
Context Performance: Chrome DevTools, Portal Optimization Dev Tools: Scoped
Apps, Update Sets Mobile: Mobile responsive portal development