At JERO Platform, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our Applicant Tracking System (ATS) and associated services.
1. Information We Collect
We collect the following types of information to provide, improve, and secure our services:
Account Information: When you create an account, we collect personal details such as your name, email address, company name, phone number, and billing information.
Applicant Data: Our platform stores and processes applicant information such as resumes, cover letters, contact details, and interview notes that you or your applicants provide.
Usage Data: We collect information on how you interact with our platform, including IP addresses, browser type, device information, and usage patterns through cookies and other tracking technologies.
Third-Party Integrations: If you connect third-party services (such as email or calendar systems) with our platform, we may collect information from those services, subject to their privacy policies.
2. How We Use Your Information
We use the information collected for the following purposes:
To Provide and Maintain Services: Deliver our search functionalities, including resume parsing, candidate tracking, bench candidate search, job search, company search and recruitment workflow management.
To Improve User Experience: Analyze user behavior to optimize platform features and improve functionality.
To Communicate with You: Send account-related notifications, updates, and service announcements. We may also send promotional materials if you opt in.
For Security and Compliance: Monitor and secure our platform, ensure compliance with applicable laws and protect against fraudulent or malicious activity.
3. How We Share Your Information
We may share your information in the following circumstances:
With Service Providers: We use third-party vendors and service providers (such as cloud hosting, data analytics, and payment processors) to help us deliver our services. These parties are bound by confidentiality agreements and are only authorized to use your information for the purpose of providing services to us.
With Applicants: If you use our platform to manage recruitment, we may share relevant data with applicants in connection with job applications, interview scheduling, and other recruitment processes.
In Response to Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Retention
We retain your personal information and applicant data for as long as necessary to provide our services or as required by applicable law.
5. Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These include encryption, firewalls, and secure access controls. However, no security measure is completely foolproof, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
Access and Rectification: You can access and update your personal information at any time through your account settings.
Right to Erasure: You may request the deletion of your personal information. However, certain data may be retained to comply with legal obligations.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, track user activity, and ensure the proper functioning of our platform. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the platform.
8. Third-Party Links
Our platform may contain links to third-party websites, companies or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware of any such data, we will take immediate steps to delete it.
10. International Data Transfers
If you are accessing our services from outside the jurisdiction where our servers are located, your data may be transferred internationally. We take steps to ensure appropriate safeguards are in place for such transfers, in compliance with applicable laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, we will notify you by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at support@jeroapp.com